This policy explains what personal data Daiko collects through this website and when we work with customers, how we use it, and the choices you have. Our agents only act on an account with the account holder's permission, and we hold ourselves to the same standard with the data we handle.
01Who we are
Daiko (“Daiko”, “we”, “us”) builds AI browser agents that let businesses retrieve data from web portals that have no API, with the account holder's consent. For personal data collected through this website and our sales conversations, Daiko is the data controller.
You can contact us about this policy at hello@daiko.dev.
02What this policy covers
- Your use of this website.
- Demo requests, emails and calls with our team.
- Data processed when Daiko provides its service to a customer, described in section 04.
03Information we collect
Information you give us. When you book a demo we collect your full name, work email, company name, role, country, the portals you want automated and your preferred demo time. If you email us, we keep the message and your contact details.
Information collected automatically. When you visit the site, our hosting provider records standard technical data such as your IP address, browser type, the pages you request and when, in server logs used for security and reliability. We do not use advertising cookies or tracking pixels.
Information from scheduling tools. If you book a time through an embedded scheduling tool, that provider shares the booking details with us.
04Data processed through the Daiko service
When a customer uses Daiko, their end users connect accounts on third-party portals through the Daiko connect flow. In that role Daiko processes data on the customer's behalf and on their instructions, as a data processor. The customer is responsible for having a lawful basis for each request, and the account holder grants consent before any agent acts.
- Credentials are encrypted at rest and in transit and are never exposed to the customer's developers.
- Agents access only the data covered by the consent the account holder approved.
- Every action an agent takes is written to an audit log the customer can review.
- Account holders can withdraw consent at any time, after which no further actions are taken on their account.
The terms that govern this processing are set out in the agreement between Daiko and each customer, including a data processing agreement.
05How we use information
- To respond to your demo request and schedule a call.
- To understand which portals you need, so we can scope the work with you.
- To follow up about your request and our service.
- To operate, secure and improve the website.
- To meet our legal obligations.
We do not sell personal data, and we do not use it for advertising.
06Legal bases for processing
Under the Nigeria Data Protection Act 2023 (NDPA) and similar laws elsewhere in Africa, we rely on the following legal bases:
- Consent, where you have given it, for example when you submit the demo form.
- Legitimate interests in responding to business enquiries and keeping the site secure, balanced against your rights.
- Contract, where we work with you or your organisation.
- Legal obligation, where the law requires us to keep or disclose information.
08International transfers
Some of our service providers may process data outside the country where you live. When we transfer personal data across borders, we use the safeguards required by the NDPA and other applicable law, such as contractual protections.
09How long we keep it
We keep demo request information while we are in conversation with you and for up to 24 months after our last contact, unless you ask us to delete it sooner or the law requires us to keep it longer. Server logs are kept for a short period for security purposes. Data processed for customers is retained according to each customer's instructions.
10Security
We protect personal data with technical and organisational measures, including encryption in transit and at rest, access controls and audit logging. No system is perfectly secure. If a breach affects your personal data, we will notify you and the relevant regulator where the law requires it.
11Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct data that is inaccurate or incomplete.
- Ask us to delete your data.
- Object to or restrict certain processing.
- Receive your data in a portable format.
- Withdraw consent at any time, without affecting processing that happened before.
To exercise any of these rights, email hello@daiko.dev. We will respond within the time the law requires. If you are not satisfied with our response, you can complain to the Nigeria Data Protection Commission or the data protection authority in your country.
12Children
Daiko is a business service. This website is not intended for children, and we do not knowingly collect their personal data.
13Changes to this policy
We may update this policy as Daiko grows. The date at the top of this page shows when it last changed. If we make significant changes, we will say so clearly on this page.
14Contact
Email hello@daiko.dev with any question about this policy or how we handle personal data.